New Product Introduction


By Chris Cox, Quality Engineer at C&M Corporation

New Product Introduction (NPI) and qualification can be, at times, a huge undertaking, driven and determined by: what the product is, what it is made of, how it is made, where it will be going, how it will be used, customer system requirement, and more. But, despite the often substantial work, time and expense involved in a robust NPI qualification process, performing this well is incredibly important for the manufacturer, the customer, and all affected by the end use of the product. This includes the general public within the vicinity of the application to whom we have a moral and legal obligation of care.

Account Management

By Patrick Dannehy, Senior Account Manager

Here is an interesting figure: 80% of all companies believe they provide a superior customer service but only 8% of their customers believe they actually provide a superior customer service. There is a big disconnect between the service companies deliver and the expectation of their customer. I note this because perception is reality. As an account manager it is important to perform at every opportunity.

Corporate Headquarters

C&M Corporation
349 Lake Road
Dayville, CT 06241
+(1) 860 774 4812
+(1) 860 831 1978
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About C&M Corporation

C&M Corporation designs and manufactures world-class wire and cable, cable assemblies and coil cords.  With the ability to engineer and produce custom cable products quickly, C&M helps our customers minimize their technical and supply chain risks.